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Home | Support | FAQs | TimeProvider 5000 FAQs

TimeProvider 5000 FAQs

 

Q01: What is TimeProvider 5000?
Q02: What profile does TimeProvider 5000 support?
Q03: What is Hybrid profile?
Q04: Does TimeProvider 5000 support layer 3, unicast, and 1-step clock?
Q05: Does TimeProvider 5000 support layer 3, multicast, and 2-step clock?
Q06: What is the packet rate supported in TimeProvider 5000 when running with layer 3 and unicast mode? What is the maximum packet rate?
Q07: How many PTP ports are supported in TimeProvider 5000?
Q08: What is the port type and speed for PTP ports? Does TimeProvider 5000 support SFP?
Q09: What is the maximum client capacity TimeProvider 5000 supports?
Q10: TimeProvider 5000 supports packet rate range from 1 to 128 messages per second. Does that mean with lower packet rate I can increase the client capacity greater than 1000 clients?
Q11: Do you have clock redundancy protection in TimeProvider 5000?
Q12: One IOC card can support up to 1000 maximum clients. Can you increase client capacity from 1000 clients to 2000 clients with two IOC cards?
Q13: Can I use E1/2.048MHz input in I/O card for input clock reference instead of GPS?
Q14: What is the capacity for the standalone NTP server?
Q15: If the 20,000 tps capacity TimeProvider 5000 NTP server is purchased initially, can I upgrade to 120,000 capacity?
Q16: Does TimeProvider 5000 NTP server supports NTP peering?
Q17: For the TimeProvider 5000 PTP GM, can I upgrade the system to have both PTP and NTP?
Q18: What is the port configuration for having both NTP and PTP modes?
Q19: What is the redundancy protection for both NTP and PTP modes?
Q20: What is the capacity supported in TimeProvider 5000 with both NTP and PTP modes?
Q21: What is the TimeProvider expansion shelf platform?
Q22: What is TimeProvider E10?
Q23: What is TimeProvider E30?
Q24: What do I need in order to deploy either TimeProvider E10 or E30?
Q25: What is the redundancy protection for the DTI connection between TimeProvider 5000 and TimeProvider E10 or E30?
Q26: What cable type do I need to use for a DTI connection to the expansion shelf?
Q27: What is the maximum cable length you can have for DTI cable connection from TimeProvider 5000 to TimeProvider E10/E30?
Q28: What is the maximum number of clients that a TimeProvider 5000 can accommodate per port?
Q29: Does the TimeProvider 5000 provide redundancy capabilities?
Q30: If GPS is not available as an input, are there other input options?
Q31: What are the available outputs for TimeProvider 5000?
Q32: What are the methods for communicating with the TimeProvider 5000?
Q33: What types of SFP outputs are available?
Q34: Is a GPS wall-mount antenna available?
Q35: Which CLI command shows all the current alarms?
Q36: Which CLI command displays all the GPS satellites being tracked?
Q37: What is the maximum PTP packet rate?
Q38: Can the TimeProvider 5000 operate two independent ports on one IOC module?
Q39: How many different VLAN’s can the TimeProvider 5000 accommodate?
Q40: Are two IOC modules required for operation?
Q41: What is the default FTP firewall setting?
Q42: Which command is used for viewing the current firmware version?
Q43: Which command is used for viewing the input configuration?
Q44: Which command provides the serial number of the modules?
Q45: Which command provides the IOC1 module’s IP address?
Q46: Does the TimeProvider 5000 offer different types of I/O modules for different output types?
Q47: How many connections do the I/O modules have?
Q48: Does the TimeProvider 5000 only support active FTP?
Q49: After adding or modifying an IP address, is a reboot required?
Q50: Are TimeProvider 5000 outputs interrupted until an ungraded IOC module enters the LOCK phase?
Q51: After an IOC is upgraded, is a reboot required?
Q52: How long does it take for a rebooted Quartz IOC module to come out of warm up?
Q53: How long does it take for a rebooted Rubidium IOC module to come out of warm up?
Q54: Can commands be issued during an upgrade?
Q55: Are there field-serviceable fuses in the TimeProvider 5000?
Q56: What does the ETH LED do visibly to show PTP connectivity?
Q57: When there is not PTP flow between the grandmaster and client, which command can be used to troubleshoot visibility between the grandmaster and client?
Q58: Does the TimeProvider 5000 support half-duplex devices such as hubs?
Q59: Does TimeProvider 5000 support both SNMPv2 and SNMPv3?
Q60: When the TimeProvider 5000 generates an event and alarm log, how many entries will the log hold?
Q61: Can both grandmasters (GM1 & GM2)function as a node manager device?

 

Q01: What is TimeProvider 5000?
A: TimeProvider 5000 is a IEEE 1588 Grandmaster Clock and complies with ITU G.8265.1 Telecom profile. It has a 1RU 19” chassis box with dual -48v DC power and plug-in modules.

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Q02: What profile does TimeProvider 5000 support?
A: TimeProvider 5000 supports Telecom-2008 Profile (pre-ITU G.8265.1), ITU G.8265.1 Telecom Profile, IEEE 1588 Default Profile, and Hybrid profile (non standard).

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Q03: What is Hybrid profile?
A: It is a profile which has Announce/Sync in multicast and Delay Request/Response in unicast.

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Q04: Does TimeProvider 5000 support layer 3, unicast, and 1-step clock?
A: Yes, TimeProvider 5000 supports layer 3, unicast, and 1-step clock. This mode is supported in base software and no software license key is required.

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Q05: Does TimeProvider 5000 support layer 3, multicast, and 2-step clock?
A: Yes, TimeProvider 5000 supports layer 3, multicast, and 2-step clock. This mode requires software license key option.

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Q06: What is the packet rate supported in TimeProvider 5000 when running with layer 3 and unicast mode? What is the maximum packet rate?
A: The packet rate is configurable and can be set from 1 packet per message to maximum 128 messages per second.

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Q07: How many PTP ports are supported in TimeProvider 5000?
A: TimeProvider 5000 supports two PTP Ethernet ports on the IOC (clock) card.

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Q08: What is the port type and speed for PTP ports? Does TimeProvider 5000 support SFP?
A: The port is Gigabit Ethernet RJ45 port. Yes, TimeProvider 5000 supports optical and electrical SFP.

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Q09: What is the maximum client capacity TimeProvider 5000 supports?
A: The maximum client capacity is 500 clients per port and 1000 clients per IOC card.

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Q10: TimeProvider 5000 supports packet rate range from 1 to 128 messages per second. Does that mean with lower packet rate I can increase the client capacity greater than 1000 clients?
A: No. Regardless of the packet rate you choose, the maximum client capacity for TimeProvider 5000 in unicast mode is 1000 clients.

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Q11: Do you have clock redundancy protection in TimeProvider 5000?
A: Yes, TimeProvider 5000 supports clock redundancy protection (IOC card redundancy). By default, the first IOC card from the left is the active clock and the second IOC card from the left is the standby clock.

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Q12: One IOC card can support up to 1000 maximum clients. Can you increase client capacity from 1000 clients to 2000 clients with two IOC cards?
A: No. You can only have one active IOC card running per shelf. The second IOC card is always a standby card for redundancy protection.

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Q13: Can I use E1/2.048MHz input in I/O card for input clock reference instead of GPS?
A: Yes, providing it is for frequency application only since there is no phase reference from the E1/2.048MHz input.

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Q14: What is the capacity for the standalone NTP server?
A: There are two capacity configurations supported in the TimeProvider 5000 standalone NTP server. One is base configuration, which supports up to 20,000 transactions per second. The other is ultra high configuration, which supports up to 120,000 transactions per second.

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Q15: If the 20,000 tps capacity TimeProvider 5000 NTP server is purchased initially, can I upgrade to 120,000 capacity?
A: No. We don’t support the upgrade in release 2.0. The support is planned for future release.

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Q16: Does TimeProvider 5000 NTP server supports NTP peering?
A: No; in 2.0 release, TimeProvider 5000 NTP server is GPS-only stratum 1 server.

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Q17: For the TimeProvider 5000 PTP GM, can I upgrade the system to have both PTP and NTP?
A: Yes, you can upgrade the system to have both modes by purchasing an NTP software license key.

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Q18: What is the port configuration for having both NTP and PTP modes?
A: With both NTP and PTP modes configured, you will have one port running with NTP traffic and the other port running with PTP traffic.

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Q19: What is the redundancy protection for both NTP and PTP modes?
A: The redundancy protection on each port type is via the corresponding ports on the standby IOC card.

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Q20: What is the capacity supported in TimeProvider 5000 with both NTP and PTP modes?
A: With both modes, the capacity on the NTP port is 20,000 transactions per second, and the capacity on the PTP port is 1000 clients.

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Q21: What is the TimeProvider expansion shelf platform?
A: It is a next generation platform with rack and stack architecture to expand the capabilities of the TimeProvider 5000 for next generation technology network. The maximum you can stack is up to 10 shelves with a TimeProvider 5000. TimeProvider E10 and TimeProvider E30 are part of the expansion shelf platform.

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Q22: What is TimeProvider E10?
A: TimeProvider E10 is a TimeProvider expansion shelf which supports PTP and SyncE on the same port. There are a total of 16 ports capacity for PTP and SyncE traffic. By default, users get 8 ports capacity, and it requires 16 port license key to expand to a total of 16 ports. The TimeProvider E10 supports the pre-standards ITU 8275.1 profile for layer 2, multicast connectivity.

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Q23: What is TimeProvider E30?
A: TimeProvider E30 is a TimeProvider expansion shelf which supports E1/2.048MHz and 1PPS+TOD outputs. There are total of 12 ports on each port type. For E1/2.048MHz, it has SMA connector port type. For 1PPS+TOD, it has RJ45 connector type.

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Q24: What do I need in order to deploy either TimeProvider E10 or E30?
A: You will need TimeProvider 5000 as main shelf to provide timing reference to TimeProvider E10 and E30. In TimeProvider 5000, you also need an IMC card which has DTI port supports. DTI port connection provides timing reference between TimeProvider 5000 and TimeProvider E10 or E30.

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Q25: What is the redundancy protection for the DTI connection between TimeProvider 5000 and TimeProvider E10 or E30?
A: The main DTI connection between TimeProvider 5000 and TimeProvider E10/E30 is via the DTI port on the IMC card to the DTI port on the expansion shelf. And the redundancy DTI connection is via the DTI/UTI port on the I/O card to the DTI port on the expansion shelf.

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Q26: What cable type do I need to use for a DTI connection to the expansion shelf?
A: For an I/O card with DTI ports, you can use regular CAT5 Ethernet cable. For I/O cards with UTI ports, you need to use custom CAT5 Ethernet cable. The custom connector pin setting is described in TimeProvider 5000 User Guide.

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Q27: What is the maximum cable length you can have for DTI cable connection from TimeProvider 5000 to TimeProvider E10/E30?
A: The maximum cable length is 100 meters.

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Q28: What is the maximum number of clients that a TimeProvider 5000 can accommodate per port?
A: The maximum number of clients for each port is 500.

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Q29: Does the TimeProvider 5000 provide redundancy capabilities?
A: Yes – If the TimeProvider 5000 is configured with two IOC cards, one card is active and drives outputs, while the other is in standby mode. Both cards share the same configuration, IOC1. Neither card is primary. Switching is non-revertive. The configuration and state is synchronized between cards automatically.

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Q30: If GPS is not available as an input, are there other input options?
A: Yes, E1 and T1 are also available.

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Q31: What are the available outputs for TimeProvider 5000?
A: 1PPS, 10MHz, E1, and T1

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Q32: What are the methods for communicating with the TimeProvider 5000?
A: You can connect locally with a RS232 connection or remotely using a Telnet connection.

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Q33: What types of SFP outputs are available?
A: Electrical and Optical: Only the SFP transceivers in the following table are recommended and supported. Other SFP transceivers are not supported and may cause the TimeProvider 5000 to not comply with regulatory requirements.

Type Transceiver
Optical 1000 Base-SX Multi-Mode Ethernet 850nm
(Symmetricom 121-20621-11-2)
Avago AFBR-5710PZ
Finisar FTLF8519P2BNL
Optical 1000 Base-LX Single-Mode Ethernet 1310nm
(Symmetricom 121-20621-10-2)
Avago AFCT-5701PZ
Finisar FTLF1319P1BTL
RJ45 100/1000/1GbE Base-T Full-Duplex
(Symmetricom 121-20621-13-2)
Avago ABCU-5710RZ

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Q34: Is a GPS wall-mount antenna available?
A: No, not at this time.

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Q35: Which CLI command shows all the current alarms?
A: The “show alarm” command

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Q36: Which CLI command displays all the GPS satellites being tracked?
A: The “show gps” command.

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Q37: What is the maximum PTP packet rate?
A: The maximum PTP packet rate is 128 packets per second.

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Q38: Can the TimeProvider 5000 operate two independent ports on one IOC module?
A: Yes. The TimeProvider 5000 can function with two independent ports on one IOC module but two different IP addresses are required (one for each port).

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Q39: How many different VLAN’s can the TimeProvider 5000 accommodate?
A: The maximum number is 16 VLANs.

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Q40: Are two IOC modules required for operation?
A: No, TimeProvider 5000 can operate with one IOC module, but two IOC modules are recommended for redundancy.

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Q41: What is the default FTP firewall setting?
A: The default setting is “block.”

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Q42: Which command is used for viewing the current firmware version?
A: Use the “show image” command.

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Q43: Which command is used for viewing the input configuration?
A: Use the "show input" command.

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Q44: Which command provides the serial number of the modules?
The “show inventory” command.

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Q45: Which command provides the IOC1 module’s IP address?
A: The “show ip config ioc1” command.

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Q46: Does the TimeProvider 5000 offer different types of I/O modules for different output types?
A: Yes, there are three I/O modules available as shown in the following table:

I/O Module Part Number
I/O Module with 4x E1 Ports and 2x UTI Ports 090-50311-01
I/O Module with 2x E1 Ports, 1PPS/10MHz Ports and 2x UTI Ports 090-50312-01
I/O Module with 2x T1 Ports, 1PPS/10MHz Ports and 2x UTI Ports 090-50314-01

 

 

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Q47: How many connections do the I/O modules have?
A: Each I/O module has 4 connections- 2 are dedicated Outputs and 2 can be configured as either Inputs or Outputs

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Q48: Does the TimeProvider 5000 only support active FTP?
A: Yes. TimeProvider 5000 does not support passive (PASV)mode.

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Q49: After adding or modifying an IP address, is a reboot required?
A: Yes.

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Q50: Are TimeProvider 5000 outputs interrupted until an ungraded IOC module enters the LOCK phase?
A: Yes.

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Q51: After an IOC is upgraded, is a reboot required?
A: Yes.

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Q52: How long does it take for a rebooted Quartz IOC module to come out of warm up?
A: Approximately 30 minutes.

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Q53: How long does it take for a rebooted Rubidium IOC module to come out of warm up?
A: Approximately 50 minutes.

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Q54: Can

 
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